Terms of Service This is the website of Teesri Duniya Theatre. By using or visiting this Teesri Duniya Theatre’s website (“Website”), or purchasing tickets listed on the Website, you expressly agree to abide and be bound by and follow the following Terms of Use (“Terms”) as well as all applicable laws, ordinances, and regulations. You represent that you are legally able to enter into this binding contract and if you are under 18 or the age of maturity in your jurisdiction, that you are purchasing tickets under the supervision of a parent or guardian. When you order from the Website, you represent and warrant that you are aware of and understand the following terms: When you place an order on the website, your order is not complete until you receive confirmation of the order. Once you place an order on the website, the order cannot be terminated. All sales are final. Service Provider: Teesri Duniya Theatre utilizes a platform supplied by a service provider (“Provider”). Provider also provides additional services, including (i) processing orders, (ii) verifying order details and confirming validity of payment information, (iii) charging your credit or debit card, and (iv) coordinating the delivery of purchased tickets. Provider does not design or market the Website and its sole relationship with Teesri Duniya Theatre is that of independent contractor. Teesri Duniya Theatre and Provider shall collectively be known as “We” within these Terms. Purchase Policy: You may make a purchase by phone or through the Website. You will be required to give certain information to complete an order, as requested by the customer service representative or the Website, respectively. You are solely responsible for ensuring that the information you provide is correct; we are not responsible for any incorrect information. Once you have given that information, an order is submitted, which acts as an offer to purchase the tickets you have chosen. You will receive an email confirming the submission of an order. You cannot cancel or retract the order once it has been submitted. The placing of an order creates a hold on your credit or debit card for the funds required to place the order. Neither of these actions completes a sale. A sale is not completed until the seller accepts the order. If the seller accepts the order, you will receive confirmation that the order has been accepted and your credit or debit card will be charged. This charge shall be the total order value you agreed upon, which shall include service fees and any applicable taxes. The price you agreed upon may be above face value. Service fees cover the costs of company operations, including the 100% Guarantee, the safe and secure checkout, and customer service. Should we fail to deliver any confirmed ticket purchase, our sole obligation or liability shall be limited, unless otherwise required by law, to the return of any payment made by you in relation to the undelivered ticket. We reserve the right to cancel and refund your order at any time for any reason. Exchange Policy: Exchanges are permitted up to an hour prior to the showtime listed on your ticket. Once we arrive at less than one hour before the listed show time, the ticket(s) are no longer exchangeable. To request an exchange, click on the exchange link on the booking confirmation email and follow the steps listed, email our customer support at admin@teesriduniyatheatre.com, or call our office at (514) 848-0238. Payment: By placing your order, you (i) acknowledge that sales are subject to these Terms; (ii) you acknowledge that we do not offer “buyer’s remorse” refunds; and (iii) you authorize Provider to charge your method of payment for the total amount of the tickets, which includes the ticket price, service and delivery fees and any applicable taxes. You may use Visa, Mastercard, Amex, Apple Pay, or Google Pay. You agree that you will not attempt to evade, avoid, or circumvent the limitations on your entitlement to full or partial refund set forth in these Terms. You will not seek a “chargeback” from a payment card issuer directly on legitimate charges, i.e., where our refusal to refund or credit a ticket purchase confirmed to these Terms. In the event that you dispute a charge with the card issuer and it is determined that the charge was valid and not the result of credit card or other payment fraud, we have the right to (i) seek payment, including all associated fees, by whatever lawful means necessary, including using collection agencies and legal proceedings, and (ii) refuse to honor pending and future ticket purchases made from all credit card accounts or online accounts on which such chargebacks have been made, and we may prohibit future purchases by all persons in whose name the credit card accounts exist and any person who accesses any associated online account or credit card or who otherwise breaches this provision. We may also mitigate our damages by relisting and selling the tickets that are the subject of the underlying payment dispute. Ticket Holder Behavior Policy: You agree to abide by all rules and policies of the venue, promoter and anyone else responsible for putting on the event. Should you or another person using the ticket you purchased from us fail to abide by those rules and policies, you shall be subject to all applicable fines and legal or other expenses associated therewith. If you are asked to leave the event or you miss part of the event due to suspected or confirmed inappropriate behavior, you will not qualify for a refund or any other compensation. You may not use of the Website for any unlawful conduct. You must comply with all local, provincial, federal and international laws, ordinances and regulations. By using this Website, you agree not to use any false personal information or use an invalid or unauthorized credit or debit card. You agree not to use or permit anyone to use information provided through the Website for any unlawful or unauthorized purpose. We reserve the right to report to appropriate law enforcement authorities or other relevant third parties any activity that we believe, in our sole discretion, may in any way violate any local, state, federal or international law. You are responsible for any and all legal fees incurred by you, Teesri Duniya Theatre or Provider associated with your disputed charges and chargebacks for purchases made, or tickets listed, on this Website. In the event that you instigate a chargeback or dispute, we reserve the right to mitigate our damages by listing the tickets that are disputed for resale. Investigations and Consequences: A purchaser who is the subject of a complaint or whom we believe may have violated these Terms or applicable law will be subject to investigation by Provider. You agree to cooperate fully in such investigation including, but not limited to, providing any and all information demanded by Provider. If Provider finds, in its sole discretion, a user: (a) is unwilling to cooperate with these Terms or applicable law or has acted in concert with anyone so engaged; or (c) has provided information that Provider is unable to authenticate or verify, Provider may take any action it deems appropriate, including, but not limited to, canceling confirmed orders, issuing a warning, blocking your access to the Website, preventing you from finalizing pending transactions, or exercising any other remedy available to us (including civil, criminal or injunctive redress). You agree that monetary damages may not provide a sufficient remedy to us for violations of these Terms and may be difficult to ascertain or calculate and you consent to injunctive or other equitable relief for such violations. Provider reserves the right to report to appropriate law enforcement authorities or other relevant third parties any activity that it believes in its sole discretion, may in any way violate any local, provincial, federal or international law. Changes in Terms and Conditions: We reserve the right, in our sole discretion, to change these Terms at any time. If we change any term or condition, said modification, revision and additional information shall be posted here and shall automatically replace the terms and conditions and become binding on all users of this Website. Your continued use of the Website following our posting of revised terms and conditions constitute your acceptance of the revised agreement. Intellectual Property Ownership: The Website and Provider’s platform, including all Website software, databases, trademarks, logos, service marks, proprietary information and materials (and any intellectual property and other rights relating thereto) (“Our Property”) is owned or licensed by Teesri Duniya Theatre and/or Provider and will remain the property of the same. You acknowledge and agree that you do not acquire any ownership or licensing rights by using the Website. You may not use any of our Property in connection with any product or service that is not offered by Teesri Duniya Theatre or Provider in any manner that is likely to cause confusion with respect to Provider ‘s or Teesri Duniya Theatre’s business, or in any manner that disparages the Website, Teesri Duniya Theatre, or Provider. Nothing contained on the Website should be construed as granting, by implication, estoppel or otherwise, any license or right to use any Our Property without the express written permission of Teesri Duniya Theatre or Provider. The violation of applicable Intellectual Property Laws may give rise to civil and/or criminal penalties. The content, organization, graphics, design, compilation, “look and feel” and all of our Property available on the Website, including, without limitation, images and written and other materials (the “Contents”), are intellectual property protected under the copyright, trademark and other intellectual property laws of the Canada and/or other countries (“Intellectual Property Laws”). You may not download, print, copy, reproduce, distribute, transmit, broadcast, display, sell, license or otherwise use or exploit any of the Content except in the course of viewing the site online for lawful purposes, and in making single copies of selected pages of the site for personal use and not for distribution or posting on any other site. You also agree not to modify, rent, lease, loan, sell, distribute or create derivative works based on any Content. The violation of applicable Intellectual Property Laws may give rise to civil and/or criminal penalties. No right, title or interest in any downloaded materials is transferred to you as a result of any such downloading or copying other than the foregoing license to possess for personal use. Legal Terms: No Warranty: THE WEBSITE, THE MATERIALS ON THE WEBSITE AND ANY TICKET OR SERVICE OBTAINED THROUGH THE WEBSITE IS PROVIDED “AS IS” AND WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. WE DISCLAIM, TO THE FULLEST EXTENT PERMITTED UNDER APPLICABLE LAW, ALL WARRANTIES, EXPRESS OR IMPLIED, WITH RESPECT TO THE WEBSITE, THE MATERIALS, AND ANY TICKETS OR SERVICE OBTAINED THROUGH THE WEBSITE, INCLUDING, WITHOUT LIMITATION, IMPLIED WARRANTIES OF TITLE, NON-INFRINGEMENT OF THIRD-PARTY RIGHTS, MERCHANTABILITY, AND FITNESS FOR A PARTICULAR PURPOSE, AND ANY WARRANTIES THAT MAY ARISE FROM COURSE OF DEALING OR USAGE OF TRADE. WE DO NOT WARRANT THAT YOUR USE OF THE WEBSITE WILL BE UNINTERRUPTED, ERROR-FREE OR SECURE, THAT DEFECTS WILL BE CORRECTED, OR THAT THE WEBSITE IS FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. YOU ASSUME ALL RESPONSIBILITY AND RISK FOR YOUR USE OF THE WEBSITE AND YOUR RELIANCE THEREON. WE ARE NOT RESPONSIBLE IN ANY WAY FOR THE ACCURACY OR SUITABILITY OF ANY PAYMENT OF TAXES TO ANY ENTITY ON YOUR BEHALF. YOU SHOULD USE YOUR BEST JUDGMENT AND EXERCISE CAUTION WHERE APPROPRIATE. Limitation of Liability: NEITHER PROVIDER NOR TEESRI DUNIYA THEATRE NOR ANY OTHER INDEMNIFIED PARTY ARE OR WILL BE RESPONSIBLE OR LIABLE TO YOU OR TO ANY THIRD PARTY FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, PUNITIVE OR OTHER DAMAGES (INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF BUSINESS OR LOST PROFITS) AS WELL AS FOR ANY MULTIPLIER ON OR INCREASE TO DAMAGES, UNDER ANY CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, STATUTORY, COMMON LAW, EQUITABLE, OR OTHER THEORY ARISING OUT OF OR RELATING IN ANY WAY TO THE WEBSITE, THE MATERIALS ON THE WEBSITE OR ANY TICKET OR SERVICE OBTAINED THROUGH THE WEBSITE. WITHOUT LIMITING THE FOREGOING, YOU EXPRESSLY ACKNOWLEDGE AND AGREE THAT NO INDEMNIFIED PARTY SHALL HAVE ANY LIABILITY OR RESPONSIBILITY WHATSOEVER FOR: (I) ANY ACTION OF ANOTHER USER TO THE WEBSITE; (II) PERSONAL INJURY OR PROPERTY DAMAGE, OF ANY NATURE WHATSOEVER, WHETHER ARISING IN CONTRACT OR IN TORT, RESULTING FROM YOUR ACCESS TO AND USE OF THE WEBSITE, OR ATTENDANCE AT AN EVENT, INCLUDING ANY CLAIM, CAUSE OF ACTION, OBLIGATION, LIABILITY, RIGHT, OR REMEDY WHETHER OR NOT ARISING FROM THE NEGLIGENCE OF PROVIDER OR TEESRI DUNIYA THEATRE; (III) ANY UNAUTHORIZED ACCESS; (IV) ANY INTERRUPTION OR CESSATION OF TRANSMISSION TO OR FROM THE WEBSITE; (IV) ANY BUGS, VIRUSES, WORMS, DEFECTS OR OTHER ITEMS OF A DESTRUCTIVE NATURE WHICH MAY BE TRANSMITTED TO OR THROUGH THE WEBSITE BY ANY THIRD PARTY; (V) ANY ERROR, MISTAKE, INACCURACY OR OMISSION IN ANY MATERIALS, OR FOR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF ANY MATERIALS AVAILABLE THROUGH THE WEBSITE; AND/OR (VI) ANY LOST, STOLEN OR DAMAGED TICKETS. YOUR SOLE AND EXCLUSIVE REMEDY FOR DISSATISFACTION WITH THE WEBSITE IS TO STOP USING THE WEBSITE. THE MAXIMUM LIABILITY OF TEESRI DUNIYA THEATRE, PROVIDER AND ANY OTHER INDEMNIFIED PARTY, AND YOUR SOLE AND EXCLUSIVE REMEDY, FOR ALL DAMAGES, LOSSES SUFFERED BY YOU AND CAUSES OF ACTION, WHETHER IN CONTRACT, TORT (INCLUDING, WITHOUT LIMITATION, NEGLIGENCE) OR OTHERWISE, SHALL BE THE GREATER OF (A) THE TOTAL AMOUNT PAID BY YOU, IF ANY, TO ACCESS THE WEBSITE OVER THE PAST TWELVE (12) MONTHS; OR (B) $200. YOU ACKNOWLEDGE AND AGREE THAT NEITHER TEESRI DUNIYA THEATRE, PROVIDER, NOR ANY OF THE INDEMNIFIED PARTIES ARE LIABLE, AND YOU AGREE NOT TO SEEK TO HOLD TFS AND THE INDEMNIFIED PARTIES LIABLE, FOR THE CONDUCT OF THIRD PARTIES, INCLUDING BUT NOT LIMITED TO TICKET SELLERS, OPERATORS OF VENUES AND EVENT ORGANIZERS/PROMOTERS, AND THAT THE RISK OF INJURY FROM SUCH THIRD PARTIES, SITES AND LOCATIONS RESTS ENTIRELY WITH YOU. SOME JURISDICTIONS, DO NOT ALLOW CERTAIN AGREEMENTS TO INCLUDE THE PROVISIONS OF THIS SECTION THAT (A) LIMIT OR EXCLUDE CONSEQUENTIAL, SPECIAL, EXEMPLARY, OR PUNITIVE DAMAGES OF ANY TYPE; (B) LIMIT OR EXCLUDE THE USE OF ANY MULTIPLIER ON OR INCREASE TO DAMAGES. THESE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU. THE PROVISIONS OF THIS SECTION DO NOT APPLY TO THE EXTENT, AND ONLY TO THE EXTENT, NOT PERMITTED BY APPLICABLE LAW. Indemnification: You agree to indemnify, defend and hold Teesri Duniya Theatre and Provider, and each of its parents, affiliates, licensors, suppliers, advertisers and sponsors, and their respective employees, consultants, agents and other representatives (“Indemnified Parties”) harmless from and against any and all claims, damages, losses, costs (including reasonable attorneys’ fees) and other expenses that arise directly or indirectly out of or from: (a) your breach of any of these Terms; (b) any allegation that any information you submit or transmit to the Website infringes or otherwise violates the copyright, trademark, trade secret or other intellectual property or other rights of any third party; (c) any federal, provincial, or municipal tax obligation or amounts due or owing under any tax regulation, law, order or decree or any dispute concerning the tax status of us; (d) your acts or omissions in connection with your use of this website; and (e) any claim brought by a third-party (a “Third Party Claim”) against any of the Indemnified Parties in respect of which recovery may be sought under clauses (a) through (d) above. These indemnification provisions shall survive any termination of this Agreement. Dispute Resolution: You on the one hand and Teesri Duniya Theatre and Provider on the other hand, each agree that any and all disputes, controversies, or claims arising out of or relating to: (i) these Terms; (ii) your use of, or access to, this Website; (iii) Teesri Duniya Theatre’s and Provider’s services; or (iv) any tickets or other items sold or purchased through this Website; or (v) any marketing, advertising, statements, or representatives regarding or related in any way to those Terms, this Website (including access to and use thereof), Teesri Duniya Theatre’s and/or Provider’s services, and any tickets or other items sold or purchased through the Website shall be dealt with first, in direct communication with Teesri Duniya Theatre and/or Provider. If a resolution remains unreached, you are free to pursue further action through all legal channels permitted to you under the Law. Informal Dispute Mechanism: Customer satisfaction is our number one goal. To that end, Teesri Duniya Theatre and Provider are committed to resolving disputes with its customers in a fair and efficient manner. Prior to commencing any legal action related to this Agreement, you agree that if you have a dispute with Teesri Duniya Theatre or Provider, you must contact us at 514-848-0238 to best resolve any issues. Modification: Provider and Teesri Duniya Theatre have the right, in our sole discretion, to modify, suspend or discontinue any part of this Website at any time, with or without notice. Access to the Website: We, in our sole discretion, with or without cause, and without prior notice, may terminate your access to the Website. Force Majeure: We shall not be deemed in default or otherwise liable under these Terms due to our inability to perform our obligations by reason of any act of God, fire, earthquake, substantial snowstorm, flood, epidemic, pandemic, accident, explosion, casualty, strike, lockout, labor controversy, riot, civil disturbance, act of public enemy, embargo, war, any law ordinance or regulation, legal order (unless caused by our default hereunder), any failure or delay of any transportation, power, or communications system or any other similar cause not under our control. Tax: You are responsible for paying any sales taxes that may be applicable. Governing Law: These Terms, the use of the Website and Platform, and any sale of tickets hereunder will be governed by the province of Quebec, without reference to conflict of law principles. Entire Agreement: This Agreement contains the entire understanding of the parties with respect to the matters contained herein and supersedes and replaces in its entirety any and all prior communications and contemporaneous agreements and understandings between the parties, whether oral, written, electronic, or implied. Additional Provisions: No agency, partnership, joint venture or other relationship is intended or created by your use of the Website. If any provision of these Terms is held invalid or unenforceable under any circumstance, its application in any other circumstances and the remaining provisions shall not be affected. Further, the provision that has been deemed to be invalid or ineffective shall be enforced to the greatest extent permitted by law. The heading at the beginning of each paragraph is for reference purposes and no way defines the scope or extent of such paragraph. WEBSITE TERMS All event tickets are subject to the terms and conditions of the relevant partner providing the service but all other aspects of the website are owned and operated by Teesri Duniya Theatre (registered in Quebec and Canada under 1144755106). Use of details and Data Protection Please see our Privacy Policy and Cookie Policy for full details. Copyright All event and venue names as well as all associated graphics, logos, and/or other trademarks, tradenames or copyrights are the property of the venues, artists or producers and are used herein for factual descriptive purposes only. We are in no way associated with or authorized by the venues, artists or producers and neither those entities nor any of their affiliates have licensed or endorsed us to sell tickets, goods and or services in conjunction with their events. Where applicable and imagery presented belongs to other third parties, it is done so under license (including but not limited to the Creative Commons License) and every effort is made to ensure that appropriate attribution is provided on the same page as the said imagery. If you feel that we have insufficiently attributed any imagery, please contact us and let us know so we can rectify the omission immediately. Governing Law and Jurisdiction: All these other aspects of the website’s content and usage shall be governed by and construed in all respects in accordance with Quebec and Canadian law and the parties agree to submit to the exclusive jurisdiction of the Canadian courts. Teesri Duniya Theatre Cité-des-Hospitalières | 251 Avenue des Pins (unit 148), Montreal, QC, H2W1R5 Business Number: 1144755106 Charity Number: 877846147RR0001 Telephone: 514-848-0238 Email: admin@teesriduniyatheatre.com